You can view and manage your activated devices here and also reference the Troubleshooting section of this article. You also cannot run the software on both devices at the same time. You can only activate Creative Cloud on two devices at the same time one will need to be deauthorized before activating it on a third. You can visit Adobe's System Requirements Page to check if your computer can run any of the software included with Creative Cloud suite.
If you experience issues with activating the Creative Cloud software, even after reinstalling, review the Troubleshooting section of this article.
If you've installed previous Brown versions of Adobe, you should uninstall the Adobe software and run this License Removal Tool. There have been known issues where previously installed Adobe software prevent Creative Cloud from activating correctly. If you are ineligible for this software, you can review this KB article about getting a discounted version.Īny Adobe software already installed on your device should be removed before installing Adobe Creative Cloud. For more detailed instructions please visit the Adobe Creative Cloud Cleaner Tool page.The Creative Cloud software will only function for Brown-paid faculty, staff, and active students. You can then choose the app you would like to remove, then simply click Remove or Uninstall. Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs.Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features.Then Uninstall Creative Cloud or Creative Suite applications by doing one of the following: It should be noted that you should back up all files stored in Adobe directories, including custom plug-ins. Another scenario is the connection to Adobe's servers fails, the Cleaner Tool will assist you in removing the offending host file entries that are preventing access to Adobe software and servers. If you are are experiencing issues while attempting to install Creative Cloud apps, Creative Suite (CS3–CS6) apps, Photoshop Elements, or Adobe Premiere Elements, the Adobe Creative Cloud (CC) Cleaner Tool can help.
This tool can prove helpful in the event you are utilizing pre-release software on your system and would like to remove it easily.
Adobe Creative Cloud Cleaner Tool enables a precise removal of flawed or corrupted installation records for Creative Cloud or Creative Suite applications.
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